Questions Before You Sign Up
What kind of call quality does Our Company offer?
When calling in network, the quality is the best voice quality available. When calling regular phones, the quality is comparable to a traditional phone call using a traditional phone provider.
How do I pay Our Company?
Simply enter a valid credit card or use your Paypal account. You will be charged for your initial order. Your card will also be automatically charged when you make purchases in the future and charged once a month if you select a monthly plan. If you purchase a monthly plan, you can cancel at any time, just email
billing@intpho.net 5 days prior to the renewal date of your monthly plan. Monthly plans renew each month on the same day you first placed your order, the monthly "anniversary date."
How do I pay Our Company using Western Union?
- Determine the price of the products and services that you will purchase.
- Determine the shipping price if any. To calculate shipping costs, click here.
To determine Shipping Costs, follow these instructions: Enter ship from city: Miami; from ZIP: 33122. Enter your ship to country, city and postal code, if any. Set the shipment date and number and then enter a customs value and weight according to your order.
Payment Must Be Made to both Company and Individual as per following instructions:
Company name: Our Company; Individual Name: Our Company Representative; City/State Name: Miami, Florida; Phone Number: 305-728-6496
Do not let the agent tell you that the payment cannot be made to a Company and Individual. Western Union Corporate office tells us to tell you that the way to instruct the agent to be able to enter the payment to a company is like this:
Have the sending agent press F5 then F5 again to reach the receiver field. They can then use Alt C to toggle between individual and company name filling out both.
Once a payment has been sent and you have a Western Union Control Number, Email that to sales@ourcompany.com and we will collect the funds. Failure to send money in the company name will result in no retrieval of the funds on our end.
How do I pre-pay for international calls?
Choose the amount you would like to add to your account. Your account balance will be increased immediately. Can I receive calls on my Our Company account?
Your account can receive calls from other users, from anyone with your own Direct Incoming Number or our incoming call Portals.
What happens when my calling account is empty?
When you are near your limit, you will hear message letting you know. This means you should add more money to your account right away. If you exceed your allotted minutes, you will no longer be able to place calls until you add money to your account (but you can still receive calls).
Does Our Company offer competitive calling rates to International destinations?
We offer better rates than most when you compare our Long Distance per minute rates with the rates others charge.
Most low-cost long distance providers have hidden charges in their rate plans which make their rates deceptive.
There are no hidden or extra fees in Our Company rates or plans.
Some things to look out for from unscrupulous providers:
- Minimum call time (a two minute call is charged as a 15 minute call).
- Call connect fees.
- Hidden fees and taxes or other false charges.
- Refusal or delay to provide detailed calls history.
- Off-peak or special rates advertised as anytime rates.
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Please contact sales@intpho.net for answers to any specific questions. |